Digital signage is a powerful tool for modern enterprises. It can transform how you communicate with both your employees and your customers. From sharing important company updates in the breakroom to showcasing new products in your lobby, digital signs can grab attention and deliver information in an engaging way. However, many enterprises that recognize the value of digital signage also see the potential for complications. Adding a fleet of digital signs to an already long to-do list can seem daunting.
Learn more in the article below about how Screenly helps enterprises overcome implementation and support challenges, and how we help enterprises as an ongoing digital signage partner.
The digital signage dilemma for enterprises
When a team starts to look more deeply into deploying digital signs, a lot of questions come up. How will we deploy all of these screens? How will we manage the devices and content on an ongoing basis? What are the security risks, and how do we mitigate them? What happens when a screen goes down? Who will handle the support for these devices? These are all valid concerns that need to be addressed.
Too often, these challenges are handed over to the IT team with a simple “figure it out” or “it’s not that hard” instruction. This approach is not helpful and sets the team up for a frustrating experience. As a result, the digital signage rollout gets pushed back again and again. Before you know it, another year has passed, and you’ve missed out on a year of improved communication.
Your partner in digital signage success with dedicated account management
At Screenly, we believe that digital signage should be easy to deploy and manage, no matter the size of your fleet. We have designed our platform to be intuitive and user-friendly, but we also understand that enterprises have unique needs and challenges. One of the key ways we support our enterprise users is by providing a Dedicated Account Manager. This means that from the moment you partner with us, you will have a single point of contact at Screenly. You will not have to explain your setup and goals every time you need assistance. Your Dedicated Account Manager will get to know your business, your use case, and your team.
Getting to know your business inside and out
Having a single point of contact who understands your business inside and out is a game-changer. Your Dedicated Account Manager can do more than just answer your questions. They can offer creative solutions that are tailored to your specific needs. They can anticipate your future needs and help you scale your digital signage fleet as your business grows. This personalized approach saves you time and frustration and allows you to get the most out of your digital signage investment. Instead of feeling like you are on your own, you can have a true partner who is invested in your success with Screenly.
A smooth rollout from day one
A successful digital signage rollout starts with a solid foundation. Your Dedicated Account Manager will provide tailored onboarding support to ensure that your initial deployment goes smoothly. They will work with you to customize your account settings and make sure that your team is comfortable with the platform. With the right setup from the beginning, you can sidestep common rookie mistakes and ensure that your company’s digital signage debut is a success for everyone involved. This initial support is crucial for building momentum and getting buy-in from all stakeholders.
Support you can count on
Digital signs are meant to be seen. When a screen goes dark, it is a highly visible problem, and all eyes turn to the team responsible for the digital signage. We understand that uptime is critical for your business. That is why we offer contracted support service level agreement (SLA) times for our enterprise customers. This means that you can have peace of mind knowing that we are committed to resolving any issues quickly and efficiently. You are not left alone to troubleshoot problems. Screenly is your ongoing partner for mission-critical digital signage, and we are here to support you every step of the way.
Take the first steps with Screenly
Are you ready to grow your enterprise digital signage fleet with the support of a dedicated partner? Sign up for a free 14-day trial of Screenly today and experience the difference for yourself.
