Getting your content back

Every asset carries a source_url you can fetch yourself with the CLI or the API. Keep your originals in your own storage.

Updated

Screenly is a distribution layer, not an archive. A file you delete cannot be recovered by support.

Keep your originals in your own storage: a file server, cloud storage, or whatever asset management your organization already runs.

Retrieving what is there

Every asset has a source_url pointing at the original file, and both the CLI and the API return it.

With the CLI:

screenly asset list --json | jq -r '.[] | {title, source_url}'

With the API, the assets endpoint returns the same field. For a handful of files, fetch them by hand. For a library, script it.

Before you cancel

Do this while the subscription is still active. Take the export first, then cancel. See Managing your subscription.

Was this page helpful?

Thanks. Glad it helped.

Thanks. That tells us where to look next.

Type to search the documentation