Browser and network requirements

What the dashboard needs from your browser, the hosts it has to reach, and the two things that most often break it.

This page is about the browser you manage screens from. What the screens themselves need is a separate list, in Hostnames and ports.

The browser

The dashboard is a JavaScript application and runs in any current version of Chrome, Edge, Safari, or Firefox. There is nothing to install and no plugin.

There is no non-JavaScript version. A browser or a corporate policy that blocks scripts blocks the dashboard entirely.

Ad blockers break it

This is the single most common cause of a dashboard that half works: sections render blank, or buttons that should be there are missing.

The fix is to disable ad blockers for the dashboard and restart the browser. If a page looks broken in a way that seems too strange to be a real bug, check this before reporting it.

Hosts the dashboard needs

On a restricted corporate network, allow these outbound over HTTPS on 443.

HostnameWhy
login.screenlyapp.comThe dashboard itself, and signing in
api.screenlyapp.comThe API behind every page
ws.screenlyapp.comLive connection, for status that updates without a refresh
us-assets.screenlyapp.comScreenshots, thumbnails, and content you upload
Important

Allow the hostnames, not resolved IP addresses. We use Cloudflare in front of our infrastructure and the addresses change.

Hosts that only affect the edges

Blocking these does not stop you working. The parts that use them go quiet.

HostnameWhat stops
www.youtube.com and Google’s APIsThe video feed on the Home page
screenly.ioThe product news feed on the Home page
support.screenly.ioThe Help Center link
shop.screenly.ioHardware links
Sentry, and Google reCAPTCHAError reporting, and a check on the sign-in form

If Home looks emptier than the screenshots in these docs, this list is usually why, and nothing is actually wrong.

Passkeys need a current browser

Signing in with a passkey uses WebAuthn, which every current Chrome, Safari, Edge, and Firefox supports. On an older browser the passkey option will not appear, and a one-time email code still works.

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