From Hiring to Retaining in a Remote World

Company |
Decoding the Maze of Global Talent

I recently had the pleasure of joining the Default Global podcast to discuss Screenly’s journey as a remote-first company. While the conversation was comprehensive, some topics were left unexplored. This article aims to delve deeper into those areas, providing additional insights into the complexities and opportunities of managing a remote workforce in today’s tech landscape.

The Challenges and Opportunities of Global Talent Acquisition

We adhere to the principle that talent is globally distributed, but we also recognize that access to quality education and cultural norms can be limiting factors. The rise of AI tools like ChatGPT has added an unexpected layer of complexity to our screening process. Specifically, candidates have begun to use these AI platforms to craft answers to our screening questions. This has made it increasingly difficult to distinguish between genuinely qualified candidates and those who are merely good at leveraging technology to get through the initial rounds. To counteract this, we’ve started incorporating real-world coding tests available on platforms like HackerRank.

As we navigate this challenging landscape, a robust GitHub profile has emerged as an invaluable asset for both hiring managers and candidates. Aspiring tech professionals can demonstrate their skills and collaborative abilities through open-source contributions, offering a practical portfolio that goes beyond mere resumes. In this way, open-source platforms like GitHub are playing an increasingly vital role in the identification and evaluation of global talent.

Regulatory Considerations

The legal landscape of international hiring has evolved, complicating what used to be more straightforward processes, such as hiring contractors. Especially in countries like the UK (with IR35), new regulations have forced us to consider alternatives like incorporating within a specific jurisdiction or utilizing an Employer of Record (EoR), each with its own set of financial and legal challenges.

Talent Retention Strategies

Attracting talent is just one facet of the challenge; retaining that talent is equally critical. Our approach has been to set a high-performance bar, serving as a self-regulating mechanism that fosters an environment where dedicated and gifted individuals can excel. Additionally, we’ve been influenced by Sloothman’s concept of “Mercenaries” vs “Missionaries,” as articulated in his book “Amp it Up.” The idea is to assemble a team deeply invested in the mission and purpose of the product, as opposed to individuals solely interested in remuneration. When you build a team of such committed “Missionaries,” you set in motion an unstoppable flywheel of talent and motivation.

Remote Work Best Practices

Managing a remote team comes with its own set of unique challenges. We initially underestimated the need for well-documented Standard Operating Procedures (SOPs) and a robust onboarding process. With experience, we’ve learned these are foundational elements for remote work success. Adopting asynchronous work allows for greater flexibility and productivity, in line with our philosophy of hiring talented individuals and then stepping back to let them excel. Video calls and annual team summits have become indispensable tools in building and maintaining team cohesion.

The Importance of Mindset

Finally, in the fast-paced, highly competitive tech industry, mindset and habits are often as important as skills and experience. Qualities like patience and resilience can be even more indicative of long-term success than any temporary setbacks or achievements.

In summary, the landscape for acquiring and retaining global talent is fraught with challenges, yet ripe with opportunities. With the right strategies, technologies, and mindset, these challenges can be transformed into catalysts for both individual and organizational growth.

Picture of Viktor Petersson
Viktor Petersson View Profile
CEO and Co-founder of Screenly. Viktor loves taking ideas and turning them into products and services. You can frequently find him on the speaking circuit around the globe. He spent a big part of his adult life as a digital nomad. Viktor is also passionate about DevOps and IoT security. You can find Viktor on Twitter under @vpetersson.

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