Try our digital signage PagerDuty integration

An image of a developer using the Screenly and PagerDuty integration .

As part of our push for developer-friendly digital signage, we have just launched our PagerDuty integration. You can now get alerts about your Screenly digital signs directly in your PagerDuty account.

What is PagerDuty?

PagerDuty helps IT and developer teams with their issue resolution processes. When businesses have issues with mission-critical infrastructure, someone on the team needs to fix those issues. Unfortunately, these issues come in at all hours of the day and night, and someone needs to be responsible for fixing an error or system failure that comes up at 3 AM. 

With PagerDuty, teams can monitor issues and assign them to team members when they come up. PagerDuty can then alert the team member and document when the issue is resolved.

How is PagerDuty useful with digital signage

Even the most stable digital signage deployments will sooner or later have a non-functioning screen. Some of these issues can be from bugs with code built on top of the Screenly API, and other issues can be as simple as an unplugged power cord. 

Digital signs are meant to be seen by employees and customers, which means that errors are visible. When a screen goes down, anyone walking by can immediately see that there is an issue. Without error notifications, IT and developer teams rely on passing foot traffic to relay that there is a problem with the digital sign. Often, people believe that someone else is taking care of the problem, and they do not report the issue. In some cases, this lack of reporting can result in days before a team member goes to fix the issue. 

With PagerDuty and notifications for non-functioning screens, teams can get an immediate alert about the issue and start troubleshooting as soon as possible. PagerDuty helps manage this issue resolution process, and it is particularly helpful for large teams with digital signage deployments across many locations.

How to use PagerDuty in your Screenly account

Using the PagerDuty integration within your Screenly account is easy. Simply sign in to your Screenly account, and navigate to the “Settings” section on the left side of your screen. Next, click “Notifications” and click the PagerDuty button on the next screen. You can then enter your PagerDuty credentials. That’s it!

Get started with Screenly now for free

If you are new to Screenly, you can get started right now for free. Just sign up for a free 14-day trial, and see inside the Screenly interface. If you have any questions, don’t hesitate to reach out to Screenly Support. We’re here to help!

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